QUALITY POLICY STATEMENT OF THE
AMERICAN SOCIETY OF CRIME LABORATORY DIRECTORS
LABORATORY ACCREDITATION BOARD (ASCLD/LAB)

Mission

To provide quality accreditation services to our crime laboratory customers by:

• meeting or exceeding customer expectations;
• ensuring that our customer laboratories are operating in a manner that satisfies the demands of the criminal justice system; and
• consistently operating to internationally recognized standards for accrediting bodies.  

Vision

To maintain ASCLD/LAB’s reputation as the leading crime laboratory accreditation body in the world.

Quality Policy Statement and Objectives

Quality is the responsibility of every ASCLD/LAB employee.  Every person representing ASCLD/LAB as an employee or volunteer is expected to know and follow applicable management system policies and procedures. 

ASCLD/LAB top management is committed to providing high quality accreditation services through the continuous improvement of ASCLD/LAB’s management system.

Quality services will also be enhanced by affording employees the opportunity to develop their full potential in a working environment that recognizes achievements and encourages excellence.

The commitment of top management is reflected in ASCLD/LAB's mission and vision statements, as well as in the following measurable quality objectives:

• To operate an accreditation program that fulfills the requirements of ISO/IEC 17011;

• To actively participate in the activities of the Inter-American Accreditation Cooperation (IAAC) and the International Laboratory Accreditation Corporation (ILAC) including formal recognition from these bodies;

• To respond to customer inquires in a timely and courteous manner;

• To maintain, update and/or develop accreditation requirements, using balanced input from technical experts and interested parties;

• To promote a program based upon integrity, impartiality, and ethical conduct by all ASCLD/LAB employees;

• To manage resources in a manner that maximizes value to customers; and

• To continually monitor the effectiveness of the management system and consistency of program operations through periodic internal audits, management reviews, and on-site evaluations of assessment team leaders and the assessment process.

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