QUALITY POLICY STATEMENT OF THE
AMERICAN SOCIETY OF CRIME LABORATORY DIRECTORS
LABORATORY ACCREDITATION BOARD (ASCLD/LAB)
To provide quality accreditation services to our crime laboratory customers by:
- meeting or exceeding customer expectations;
- ensuring that our customer laboratories are operating in a manner that satisfies the demands of the criminal justice system;
- responding to customer inquiries in a timely and courteous manner; and
- consistently operating to internationally recognized standards for accrediting bodies.
To maintain ASCLD/LAB’s reputation as the leading crime laboratory accreditation body in the world.
Quality Policy Statement and Objectives
Quality is the responsibility of every ASCLD/LAB employee. Every person representing ASCLD/LAB as an employee or volunteer is expected to know and follow applicable management system policies and procedures.
ASCLD/LAB top management is committed to providing high quality accreditation services through the continuous improvement of ASCLD/LAB’s management system.
Quality services will also be enhanced by affording employees the opportunity to develop their full potential in a working environment that recognizes achievements and encourages excellence.
The commitment of top management is reflected in ASCLD/LAB's mission and vision statements, as well as in the following measurable quality objectives:
- To operate an accreditation program that conforms to the requirements of ISO/IEC 17011;
- To actively participate in the activities of the Inter-American Accreditation Cooperation (IAAC) and the International Laboratory Accreditation Corporation (ILAC) including formal recognition from these bodies;
- To maintain, update and/or develop accreditation requirements, considering input from technical experts and interested parties;
- To promote a program based upon integrity, impartiality, and ethical conduct by all ASCLD/LAB employees and all volunteers representing ASCLD/LAB; and
- To continually monitor the effectiveness of the management system and consistency of program operations through periodic internal audits, management reviews, and evaluations of assessment team leaders and the assessment process.